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Provider Handbook

If you would like a handbook sent to you, please call 1-844-551-2736. Office hours are Monday through Friday, from 8:30 a.m. to 5:00 p.m.

SECTION 1 - Introduction


SECTION 2 - Key Contacts


SECTION 3 - Glossary of Terms


SECTION 4 - Roles and Responsibilities


SECTION 5 - BHH Overview


SECTION 6 - BHH Enrollees


SECTION 7 - Data Collection


SECTION 8 - Credentialing


SECTION 9 - Reports and BHH Designated Provider Agency Report Cards


SECTION 10 - Training and Technical Assistance


SECTION 11 - BHH Designated Provider Agency Satisfaction


SECTION 12 - BHH Designated Provider Agency and Enrollee Complaints and Grievances


SECTION 13 - Other Important Information


SECTION 14 - Appendices